FAQ

Q. do you offer international shipping?

A.  yes I do!

  • EXCEPT for the following countries. ANGUILLA, BOLIVIA, BOUVET ISLAND, BRITISH INDIAN OCEAN TERR, BRUNEI, COMOROS, DOMINICA, FALKLAND ISLANDS, FRENCH SOUTHERN TERRITORY, GEORGIA / SANDWICH ISLANDS, KOREA NORTH DEM REP, LIBYA, MAYOTTE, MONTSERRAT, PARAGUAY, PITCAIRN ISLAND, TIMOR-LESTE, TRISTAN DA CUNH, TUVALU, UKRAINE, VIRGIN ISLANDS-BR, WALLIS AND FUTUNA, WESTERN SAHARA, YEMEN
  • please note if theres's any customs/tax fees it will be the recipient's responsibility
  • Q. how long will shipping take?

A. After I have shipped out your order it will take around following times...

  • US and Canada 1-3 weeks 
  • International 2-5 weeks 

please remember shipping may take longer due to custom, special circumstances, etc, so please be patient! 

Q. tracking and no tracking shipping?

A. tracking where I live is sadly very expensive,  I only offer tracking for US and CANADA bc international would be around $20+ so.. yeah lmao. 

Keep in mind with no tracking I won't know where your order is, so it's a matter of just waiting. 

Q. do you allow group order?

A. yes! I'm cool with you guys doing group orders! This is mainly for you guys who are overseas, I got you ;)

 just make sure to let me know the names of everyone who's participating and what they ordered in the note/instruction box during checkout so I can pack everything accordingly.

Q. is there a return and refund policy?

A. Unfortunately no, how the shipping process goes is completly out of my control, but for the most part the service I use is pretty reliable.

do make sure to double check your address to ensure its correct!

But email me if there's something wrong with your order and I'll see what I can do. Know that I will try my best to make the packaging protective!

 ( ◡̀_◡́)ᕤ

Q. what does preorder mean?

A. it means I will start making the products after preorder period is over, so it will take more time for you to get your order. Give me around a week for production and afterwards its packing and shipping. 

Q. where can I contact you about my order/your shop?

A. you can email me at [email protected] or at "contact me" under info here on my shop. :)